Setting Up WHMCS Cron Jobs Using Plesk (Windows)

To setup the cron jobs required by WHMCS to automatically process invoices & import support tickets that were sent by email you will need to set up 2 scheduled tasks using Plesk.

NOTE: This tutorial was done using Plesk Version 8.6 on a Windows server but should be roughly the same in other versions of Plesk.

STEP 1:

Login to Plesk as an "administrator".

STEP 2:

Click on the "Server" administration link.

STEP 3:

Click on "Scheduled Tasks" icon.

STEP 4:

Click on the "Add New Task" icon.

STEP 5:

Add the WHMCS cron using the settings below  to run the scheduled task at 1:01am every morning & then click the "OK" button to save the task.

SWITCHED ON = TICKED

DESCRIPTION = WHMCS CRON

SCHEDULER NOTIFICATION = SEND TO DEFAULT EMAIL

PATH TO EXECUTABLE = %plesk_dir%Additional\PleskPHP5\php.exe

ARGUMENTS =  C:\Inetpub\vhosts\yourdomain.com.au\subdomains\support\httpdocs\admin\cron.php
(NOTE: This is the full path to your "cron.php" file located in your WHMCS\admin directory)

MINUTES = TICK 1 ONLY

HOURS = TICK 1 ONLY

DAYS OF MONTH = TICK ALL

MONTHS = TICK ALL

DAYS OF WEEK = TICK ALL

STEP 6 (ONLY REQUIRED IF YOU ALLOW SUPPORT TICKETS TO BE STARTED/REPLIED TO VIA EMAIL):

Click on the "Add New Task" icon.

STEP 7 (ONLY REQUIRED IF YOU ALLOW SUPPORT TICKETS TO BE STARTED/REPLIED TO VIA EMAIL):

Add the WHMCS pop import cron using the settings below  to run the scheduled task every 5 minutes & then click the "OK" button to save the task.

SWITCHED ON = TICKED

DESCRIPTION = WHMCS POP IMPORT

SCHEDULER NOTIFICATION = DO NOT SEND

PATH TO EXECUTABLE = %plesk_dir%Additional\PleskPHP5\php.exe

ARGUMENTS =  C:\Inetpub\vhosts\yourdomain.com.au\subdomains\support\httpdocs\pipe\pop.php
(NOTE: This is the full path to your "pop.php" file located in your WHMCS\pipe directory)

MINUTES = TICK EVERY 5 MINUTES

HOURS = TICK ALL

DAYS OF MONTH = TICK ALL

MONTHS = TICK ALL

DAYS OF WEEK = TICK ALL